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Category: Networking

Technology Sales and Consulting

8×8 Launches Frontdesk to Support Front Office Staff Communication

The vision for integrated unified communication (UC) and contact centers (CC) has been discussed in industry circles for years now, and almost every UC and CC vendor has aligned themselves to sell both technologies. Over the years, I have asked all the major vendors, what is driving the merging of these two disparate platforms. I […]
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SD-WAN Deployment Pitfalls: How to Avoid 5 Common Challenges

As organizations embrace cloud and digital transformation initiatives – a trend that’s been accelerated by the recent pandemic – they’re coming to grips with the fact that traditional networks weren’t architected to handle the resulting complexities and workloads. This in turn is driving growth in flexible and robust software-defined WAN (SD-WAN) deployments, a market which […]
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